Jungle Finds — Frequently Asked Questions (FAQ)

Welcome to our FAQ page! We’ve gathered answers to some of the most common questions we receive. If you don’t find what you’re looking for here, feel free to contact us directly — we’re always happy to help.

1. How long does shipping take?

United States: 7–14 business days.

International: 14–31 business days, depending on location.
We work with reliable shipping partners to ensure your order arrives as quickly as possible.

2. How can I track my order?

Once your order is shipped, tracking information will be uploaded and emailed to you.

You can also check your tracking status anytime on our Track Your Order page.

3. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. To start a return, please contact our support team with your order number and reason for the return.

4. What if my item arrives damaged or incorrect?

We do our best to ensure quality, but if something arrives damaged or not as described, please contact us within 7 days of receiving your item. We’ll make it right with a replacement or refund.

5. How can I contact Jungle Finds?

You can reach us via our Contact Us page or email us at junglefindsstore@gmail.com. We typically respond within 24–48 hours on business days.

6. Do you offer free shipping?

Yes! We offer free standard shipping on all orders. Please check our homepage or product pages for current promotions.

7. Can I cancel or change my order after placing it?

We process orders quickly, but if you need to make changes, please contact us within 12 hours of placing your order. After that, we may not be able to modify or cancel your order.

8. Are your products guaranteed?

Yes. At Jungle Finds, we stand behind the quality of our products. If you’re not satisfied, let us know — we’re committed to making sure our customers have a positive experience.

Still Have Questions?

Reach out to us anytime at junglefindsstore@gmail.com or through our contact form. We appreciate your trust in Jungle Finds and look forward to helping you discover your next favorite find!